FAQ's

Frenchie values being a vegan and cruelty free brand, giving you the best quality without harming important lives.

Please check your email for our tracking number and watch your Frenchie make its way to you!

We also offer same day dispatch with express

We get it, everyone can be a little impatient. We want to make sure you can experience the comfort of our Frenchie Products as soon as possible instead of making you wait by the door for the delivery to come. That is why we dispatch your order as soon as so that you’ll be snuggling up on the couch in your BRAND-NEW Frenchie products as soon as possible. Because let’s face it, who wants to wear anything else.

It's simple - higher momme, better quality silk. Frenchie Silk is the Highest Grade of Mulberry Silk. Check out our reviews for more information

With hundreds of thousands customers, it will be the “comfiest” item of clothing you will own. You might as well throw out those old scrappy jumpers and worn-down robes because you will never want to take off our Frenchie ever again. Designed to offer unrivalled warmth and comfort, the Frenchie hooded blanket sweatshirt is the ultimate partner for keeping you comfortable and cozy on those days where you do not want to get out of bed. 

If you still need more info after reading our FAQs you can email us on hello@frenchiewear.com.au or we welcome your message on our Facebook or Instagram Page.

Get in touch! Visit our Contact page for any information regarding your order! We’re happy to answer questions about Orders, Order Modifications, Shipping, Returns, and Cancellations.

Unfortunately, you will not be able to change your address after your Frenchie has been dispatched and you cannot cancel your order. So you don’t have to struggle with these issues we suggest you always double-check your cart and shipping address before you place the order to us or if you feel you have made a mistake contac us ASAP and we can try our best to make the relvant changes.

If you haven’t received an order confirmation to your email be sure to check your junk/spam folder and double-check you have entered a valid email address. If there is still no email or you have given the wrong details, our support team will be able to assist you on hello@frenchiewear.com.au.

Founded and based in Melbourne, Frenchie is proud to be an All-Australian brand.

ABSOLUTELY … We realized that once you buy our Frenchie it will be the only thing you will wear around the house again, so we understand that it is inevitable you might spill some of that hot chocolate when you’re favourite show throws another plot twist at you. This is why we spent countless hours dirtying, washing, and dirtying our Frenchie to make sure that our materials never lose their touch. No special dry cleaners are needed, just simply use your regularly washing machine and we guarantee your Frenchie will stay soft and comfortable! P.S - Please ensure you follow the prompts on your Frenchie tag inside the lining of the products

Search

Spin to Win Spinner icon